WORKFORCE SCIENCE IN SATELLITE COMMUNICATIONS
SES Networks is a global data service provider, transforming communications with ground-breaking, next-generation satellite technology. SES serves customers across the Americas, Africa, the Middle East, Asia and the Pacific.
INDUSTRY.
COMPANY SIZE.
HEADQUARTERS.
PRODUCT.
EMPLOYEES.
COMMUNICATIONS
ENTERPRISE
LUXEMBOURG
TELECOMMUNICATIONS
3000
$65 MILLION
Additional revenue recognized
40 PERCENT
Reduction in delivery time
1000 PLUS
Resource requests fulfilled
THE CHALLENGE.
SES required better alignment between sales activities and the field service organisation in order to predict demand for engineering resources. Existing spreadsheets and MS Project provided insufficient data and reporting for C-Level team for the global portfolio of projects.
OUR SOLUTION.
Native integration with Salesforce allowed the PMO to pre-plan upcoming projects, allocate resources and start projects promptly. A combined solution addressed resource and project management issues with analytics and reporting built-in. This unpacked all costs and expenses to inform the companies future investment strategy.
OPPORTUNITY MANAGEMENT
Forecast and nurture opportunities
QUOTE GENERATION
Create summaries & quotes for customers
LEAD MANAGEMENT
Track and monitor leads
TASK ALLOCATION
Assign & track allocate tasks to engineering staff
RESOURCE MANAGEMENT
Plan and allocate resource, automate staff notifications
CAPACITY PLANNING
Forecast capacity crunches
PRECURSIVE IMPACT.
Increase in efficiency led to revenue being recognised earlier
Average project delivery time reduced by 40%
1000+ engineering requests run through Precursive (12 months)
"Precursive helps us to manage projects globally using simple to use integrated tools on the Salesforce Platform. Instead of using multi-platforms such as Salesforce, Excel Spreadsheets and MS Project to track projects the Precursive tool integrates all these features which enables the PMO to have visibility of all projects and be able to provide specific reports for senior managers. The results we see with Precursive is improved project timelines, finding efficiencies and therefore reduce our costs in delivering projects"
RICHARD VELLA
HEAD OF PROGRAM MANAGEMENT
PS CONTENT BY PS LEADERS.
THE PSA PLATFORM THAT DELIVERS.
BY PRODUCTS.
