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SCALING A DIGITAL IDENTITY SERVICES PROVIDER WITH WORLD-CLASS ONBOARDING

Signicat is a leading provider of electronic identity services to customers in regulated industries, specializing in cross-border, cloud-based electronic identity services and electronic signatures.

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INDUSTRY.
COMPANY SIZE.
HEADQUARTERS.
PRODUCT.
EMPLOYEES.

SOFTWARE AND SAAS

SMB

NORWAY

SaaS

200

QUICKER

Payments taken 14 days earlier

TIME TO VALUE

Less than 60 days (35% faster)

GROWTH

Business doubled with ability to take new clients

THE CHALLENGE.

Signicat wanted to improve their customer onboarding to support the growth of their business. They wanted to create repeatable playbooks for the delivery of different products to improve time-to-value (TTV). the processes also in place did not capture the metrics required to identify where there were issues and therefore where to improve.

OUR SOLUTION.

Precursive project management productized project templates, managed activities, as well as tasks, and aided collaboration with clients. This scaled Signicat's onboarding organization by enabling them to handle a higher volume of work while not having to over-hire and increase headcount significantly.

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OPPORTUNITY MANAGEMENT
Forecast and nurture opportunities

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QUOTE GENERATION
Create summaries & quotes for customers

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LEAD MANAGEMENT
Track and monitor leads

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CUSTOMER ONBOARDING
Manage activities and tasks

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REPEATABLE PLAYBOOKS
Productise project templates

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CUSTOMER COLLABORATION
Real-time progress and communication

PRECURSIVE IMPACT.

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Project planning and task allocation in OBX

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48% growth (2019) with ability to onboard clients faster

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35% faster time to value, now under 60 days

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"OBX helped us to organize ourselves better, made us able to handle a higher volume, while also keeping track of what is happening. Nothing is forgotten. It enabled us to coordinate in a tool. Signicat has been able to do its own way, but OBX has some great guidelines. It has made us more scalable.

SOFI FAHLBERG

VP OPERATIONS

TRY PRECURSIVE SOFTWARE NOW TO
FORECAST
. DELIVER. GROW.

PS CONTENT BY PS LEADERS.

BLOG

PODCAST

PRODUCT GUIDES

PLAYBOOKS

PRODUCTIZE SERVICES DELIVERY

SERVICES DELIVERY ALLIANCE 🤝

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THE PSA PLATFORM THAT DELIVERS.

SALESFORCE NATIVE

PARTNER ECOSYSTEM

CUSTOMER STORIES

INTEGRATIONS

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BY PRODUCTS.

PROFESSIONAL SERVICES AUTOMATION

CUSTOMER & PARTNER WORKSPACE

REVENUE MANAGEMENT

PRECURSIVE AI ✨

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