top of page

Services Delivery Solutions

PLANTRACKFORECAST.
YOUR SERVICES DELIVERY

Juggling spreadsheets, disconnected tools, and last-minute resourcing chaos? Precursive connects your sales, delivery, and finance teams - so you can forecast demand, staff projects accurately, and scale services profitably, all inside Salesforce.

PSA SOFTWARE TRUSTED BY:

Key Features

THE ALL-IN-ONE PSA PLATFORM FOR
SERVICES DELIVERY ON SALESFORCE
.

Tetarus

Delivering implementations shouldn’t mean juggling disconnected tools. Precursive keeps sales, delivery, and forecasting in sync - so you can staff projects accurately, manage shifting timelines, and track revenue effortlessly.

New way to Collaborate

Consulting isn’t just about delivering great work - it’s about making it profitable, repeatable, and easy to manage. With Precursive, you can optimize utilization, track margins in real-time, and ensure every billable hour turns into revenue.

Project Managment

Managing ongoing services shouldn’t be a black box. Precursive gives you full visibility into service consumption, automates tracking, and helps you scale recurring revenue - all inside Salesforce.

MAKE IMPLEMENTATION PROJECTS FASTER, SMARTER, AND MORE PROFITABLE.

Deliver faster, reduce admin, and keep projects profitable - all from Salesforce.

SERVICES OPERATIONS REPORTING.

PREDICT THE DEMAND
BEFORE IT HITS

Align implementation teams with sales by tracking pipeline, forecasting resource demand, and planning projects before deals close. Stay ahead of resourcing needs by integrating real-time pipeline data from Salesforce. 

 

Why It Matters: No more scrambling when a deal lands - know exactly who you need, when you need them, and how new projects impact workload and revenue.

Precursive Services Operations Reporting
Precursive Services Operations Reporting
Precursive Services Operations Reporting
Precursive Services Operations Reporting

SERVICES DELIVERY.

Services Portfolio Overview.png
Services Portfolio Overview.png
IMPLEMENTATION DELIVERY ON PLAYBOOKS in Precursive

SEE THE IMPACT
STAY IN CONTROL

With Precursive, your Gantt chart and project plan aren’t just for show, they drive real-time resource forecasting and revenue tracking. As tasks progress, your resource demand updates automatically, ensuring you always know who’s needed and when.
 

Why It Matters: No more static plans or disconnected forecasts -keep project delivery, resource planning, and revenue recognition aligned from start to finish so your team can focus on execution, not manual updates.

SHARED CUSTOMER WORKSPACE.

A FRONT-ROW SEAT
TO PROJECT PROGRESS

Keep customers in the loop without endless status calls. The Precursive Services Delivery Portal gives customers real-time access to project plans, milestones, and deliverables, ensuring full transparency and fewer surprises.

Why It Matters: Transparency builds trust, reduces unnecessary status calls and gives customers self-service access to project health, timelines, and upcoming deliverables so everyone stays aligned.

Customer Workspace.png
Precursive Services Operations Reporting
Customer Workspace Portal2.png

"We're definitely not disappointed, now that we've moved scheduling into Precursive and everybody uses it on a very regular, almost daily basis, it is what they know and love."

​Christopher Babbitt.
Associate Manager, Client Success Enablement | Challenger

Consulting

TURN CONSULTING SERVICES INTO SCALABLE, PREDICTABLE BUSINESS.

Turn consulting engagements into scalable, profitable, and predictable revenue - all inside Salesforce.

SERVICES OPERATIONS REPORTING.

SERVICES QUOTING.png
Services Operations Reporting.png

BOOKINGS TO BILLINGS
IN ONE PLACE

Connect quoting, demand forecasting, and project profitability tracking in Salesforce. Automatically turn won opportunities into scoped projects, forecast resource demand, and track revenue impact in real time.

 

Why It Matters: No more misquoted projects or capacity shortfalls. See which services are selling, ensure profitable pricing, and predict future resource needs so delivery is always ready when deals close.

DEMAND FORECASTING.

DON'T PITCH THE A-TEAM
AND STAFF THE B-TEAM

Track billable utilization across teams, sync leave data from HR systems like BambooHR and Workday, and ensure projects are staffed with the right people at the right time.
 

Why It Matters: Keep productivity high, prevent burnout, and optimize resource allocation with a real-time view of demand vs. capacity - so no one is overworked or underutilized.

Precursive Services Operations Reporting
FTE & Role Based Forecasting.png
Overbooked Resources.png

BILLING AND REVENUE RECOGNITION.

Revenue Backlog in Precursive
END-TO-END BILLING TRACEABILITY.png

GET PAID
FASTER

Because every project is tracked from sales to invoice, Precursive enables automated billing runs that capture every approved hour, expense, and milestone. Align revenue recognition to project progress with full auditability.

Why It Matters: No more revenue leakage or last-minute billing headaches. Ensure invoices go out accurately, disputes are reduced, and finance can trust the numbers—with a clear trail from time tracked to revenue recognized.

"Precursive improved our operational efficiency as it provides end-to-end project visibility. Its flexibility allowing for customization and configuration ensured we were able to make adjustments ourselves, as our operations scaled, and the adoption of the PSA tool further deepened."

Jessica Germann.
Head of Professional Services | Orbus

Managed

TURN MANAGED SERVICES INTO A REVENUE ENGINE.

Your managed services shouldn’t be a mystery. Gain real-time visibility, increase service consumption, and drive profitable growth with automation that keeps every contract, budget, and resource in sync- all inside Salesforce.

INTREGRATED WITH SALESFORCE CASES.

TRACK TIME
WHERE YOU WORK

Log time directly from Salesforce Cases against Managed Services budgets, ensuring accurate tracking without flipping between multiple tools.

 

Why It Matters: Reduce admin work, ensure every service hour is accounted for, and give customers real-time visibility into how much service they’ve consumed on a per-case basis.

Launch Times by Service Line.png
Project Forecasting in Precursive
TIME TRACKING in Precursive

CUSTOMER EXPERIENCE PORTAL.

SERVICE REQUEST ESCALATION.png
CUSTOMER COLLABORATION.png

THE SHOP WINDOW
FOR SERVICES

Extend your Salesforce Experience Cloud support portal to Managed Services Cases, allowing customers to submit and track service requests while also browsing a service catalog for additional support, training, and consulting.
 

Why It Matters: Make it easy for customers to request services, track SLAs, and explore additional offerings - increasing service adoption and driving incremental revenue without needing sales involvement.

SERVICES REPORTING.

USE IT
OR LOSE IT

The Managed Services Dashboard provides full visibility into service budgets, consumption, and contract expirations. Auto-expiry tracking ensures that service budgets align with contract renewals, preventing overages and unplanned free work.

Why It Matters: Stop managed services from becoming a cost center. Keep budgets predictable, ensure contract alignment, and track profitability in real-time - all from Salesforce.

Services Portfolio Overview.png
MANAGED SERVICES REPORTING.png
SELL MANAGED SERVICES.png

"UX is super clean and it’s simplicity tying different pieces together, from resource allocation to project milestones, makes it an easy project management tool to use and therefore our adoption of the tool is high. The fact that it’s 100% Salesforce native is key."

Dayna Giles.
Director of Operations | Dealertrack

THE PRECURSIVE IMPACT.

salesforce-lg.png

$1M ROI
from hours saved + eliminating further T&E costs with Precursive

COX AUTOMOTIVE.

Software/SaaS

PROFESSIONAL SERVICES RESOURCES & RESEARCH.

Get benchmarks, tools, templates & playbooks to get your team started on the right foot.

PRECURSIVE PSA FOR ALL PROFESSIONAL SERVICES LINES.

PS CONTENT BY PS LEADERS.

BLOG

PODCAST

PRODUCT GUIDES

PLAYBOOKS

PRODUCTIZE SERVICES DELIVERY

SERVICES DELIVERY ALLIANCE 🤝

2024_Art.png

THE PSA PLATFORM THAT DELIVERS.

SALESFORCE NATIVE

PARTNER ECOSYSTEM

CUSTOMER STORIES

INTEGRATIONS

2024_Fingerprint.png

BY PRODUCTS.

PROFESSIONAL SERVICES AUTOMATION

CUSTOMER & PARTNER WORKSPACE

REVENUE MANAGEMENT

PRECURSIVE AI ✨

bottom of page